GOG Reviews

I had requested a refund for Cyberpunk 2077 on GOG.com (as i was not satisfied with the game's unacceptable released state.)
The Refund process was trouble-free and the team were very polite, attentive and quickly arranged my refund.

I reached out to gog.com's customer support team to request a refund. I received an automated reply almost immediately with an offer of store credit, and when I requested the refund be sent to my credit card instead, there was no issue at all in processing it.

The representative I interacted with took extra care to double-check and confirm details that I hadn't thought of. They were friendly, professional, and I am very grateful for their attention to detail!

One of the greatest website out there basically for any good old game you may have in your arsenal or sort of that entirely and possibly anyway. I have ordered tons of games from here and overall extremely happy with everything out there ;)

*Disclaimer, I have not used GOG is almost a year, so I am not giving a full 5 star review, I will update my review when I've checked my account again this week.*

I've placed multiple orders with GOG and had no issues with downloads or getting any of the DRM free games to work on my computer. I've been running a windows 8 / windows 10 computer and all of the games I've ordered have downloaded and played without a hitch. I do have some games I have not yet attempted to install that are part of their 'free' games on gog.

One thing I did notice was that some games (Like starwars battlegrounds) do show that they're still multiplayer capable, however the servers for that game were shut down by the origin company. So while that was at one time an online game it no longer has multiplayer support. I think with games like that they should update the site to show the game lost it's multiplayer options so anyone looking to purchase those games won't assume there are servers for them still. So while prices and games have been great so far for me, I know that some things like online games still need a bit of research before purchasing since things that start off 'single or multiplayer' can sometimes change to single player only and gog hasn't kept up.